Love the positive user feedback
Analyzing user feedback after beta launch on our latest government web launch – always nice to see the community responding so well to all our improvements.
Analyzing user feedback after beta launch on our latest government web launch – always nice to see the community responding so well to all our improvements.
Government website launches today - big kudos to the team for a massive effort to get us here. Such huge changes on every level for the customer experience & underlying architecture that this has truly been a team effort for 16 months.
Overseeing second round of usability focus groups in Montreal for government client this week; so far looks like we addressed all the pain points we targeted months ago!
Working with government client on branding for 2012 – so many pieces & mediums to bring under one tight, integrated message.